If you’re having trouble logging in, please try the following steps:
To log in, click the person icon in the top-right corner of the website to sign in or create an account.
Make sure you’re using the correct email address and password.
Check that your Caps Lock or Number Lock keys aren’t accidentally on.
Try resetting your password using the “Forgot Password?” link on the login page.
Clear your browser cache or try using a different browser/device.
If you are still unable to log in, click “Forgot your password” and enter your email address. A password reset link will be sent to your inbox. If you don’t receive it, please check your junk or spam folders.
Once logged in, you’ll be able to view your order history, personal details, and saved addresses.
Please note: You cannot amend live or processed orders via your account page. Any address changes made in your account will not apply to existing orders. For assistance, please contact Customer Services.
If you’re still unable to access your account, please contact customerservice@gymking.com, and the team will be happy to help.