If in the event on the checkout page, you see your zip code/ postcode does not match with the billing address and it seems funds have been taken. It is most likely your order has not gone through and is unsuccessful.


Don't worry. Although payment looks like it has been taken, this is showing a pending transaction which will appear on your available balance within 24-48 hours.


The most common reason for this is due to the billing/credit card address not matching the address registered with your bank.


Please make sure all your details match exactly as your registered bank before attempting payment again.


If the issue persists, you may try the alternative Paypal payment method with your credit card.