If you are not satisfied with your purchase, you have 30 days to return a product for exchange or refund. 

Please Note:

  • Gym King does not cover the cost of returns / exchange. Please make sure you purchase the correct size prior purchase with our size guide.


  • Refunds will be issued if items are returned in their original unworn condition with original labels attached. 


  • Returns that are damaged, soiled, scented, worn, contains makeup stains, tags removed or altered will not be accepted and could be sent back to you. 


If you request a refund of the original purchase price, this will be issued back to the original payment method (excluding the original postage that has been paid) within 3-5 working days.

Refunds process can take up to 20 days from the time of receiving your item(s) to process. 

Abuse of returns policy, such as repeat refunds with no valid reason, free wardrobing & chargeback fraud will not be accepted. 

Gym King reserves the right to make the final decision on refunds and returns. 


Unacceptable Returns

If you return an item beyond the 30-day period or we deem the item in a non-sellable condition ( returns that are damaged, soiled, scented, worn, contains makeup stains, tags removed or altered will not be accepted and will be sent back to you), we will hold the item(s) until a minimum of £4.50 returns postage charge is paid to have this dispatched back to you. 

Our Customer Service Team will be in touch to advise you of this.


U.K Return Process

1) Please print and fill out RETURN FORM

** If you do not have access to a printer, please write your order information, reason and details on a piece of paper and put this into the parcel to return**


2) Pack the item(s) you wish to return or exchange in their original condition, all original labels must be intact and, in a condition, to resell the product. Please include a completed copy of your returns form within the parcel.


3) Pay for postage. We recommend returning your items via recorded service as we unfortunately can’t be held responsible for any items that do not reach us. 


Return Address: 

GYM KING

PO BOX 197

CASTLEFORD

WF10 9DN


If you have any further enquiries about refunds or returns for UK orders, please contact customerservice@thegymking.com