Returns

How do I Return my Order?
Please visit OUR HELP CENTRE RETURNS HERE  UK Customers - How can I return my Items? section. We accept returns within 30 days of your order bein...
Mon, 22 Apr, 2024 at 3:35 PM
UK Returns Policy
Items should be returned within 30 days of delivery, in original saleable condition, unworn, unwashed, unmarked (make up and deodorant markings) with all ta...
Fri, 27 Oct, 2023 at 12:10 PM
UK Return Process
UK customer please follow the process below to return your order/items: Access the Royal Mail return portal to create your return label HERE and search fo...
Fri, 27 Oct, 2023 at 12:11 PM
International Returns
You may return an international order within 30 days of receiving your order, to return an international order, please follow the steps below; Go to the Gl...
Wed, 1 Nov, 2023 at 12:28 PM
I've sent the return parcel back, when will I get my refund?
You do not need to message us to tell us you've returned it. Once your return has been received it should take no longer than 14 days for it to be proc...
Fri, 1 Mar, 2024 at 10:29 AM
I am outside of the 30 day return period, can I still return my item?
If the order was received over 30 days ago, we would be unable to accept this for a return. Our company policy states that all items should be returned with...
Fri, 1 Mar, 2024 at 10:43 AM
I am unable to create a return?
We are sorry to hear that. Firstly, please check that you are using the correct email address that was used to place your order and the correct WEB orde...
Fri, 1 Mar, 2024 at 10:47 AM
How long will take for my refund?
Once your items have been received by the warehouse, it can take up to 10 days for your return to be processed. As soon as it is processed you will receive ...
Wed, 13 Mar, 2024 at 1:15 PM