Please visit our easy-to-use return portal HERE to start your return


You’ll need:

  • Your Gym King order number (for example, WEB1234567)

  • The postcode or email address used for your order (found on your order paperwork)

Follow these steps:

  1. Follow the instructions on the portal to create your return and generate your return label or QR code.

  2. Pack your item(s) securely and attach your return label (if printing).

  3. Take your parcel to your chosen post office or drop-off point.

A fixed charge of £2.95 per order, plus your original shipping charge, will be automatically deducted when your refund is processed.


If your order is past 30 days, you won’t be able to raise a return through the portal. In this case, please contact customerservice@gymking.com with your order number and reason for the return.


Please keep hold of your receipt or drop-off email, as it contains your tracking number. We cannot investigate missing returns without it.