UK Customers - How can I return my Items?
Please visit our easy to use return portal HERE.
- You will need your Gym King order number (for example WEB1234567) and postcode/email address which can be found on the paperwork in your parcel
- Follow the instructions to create your return and generate your return label/ QR code.
- Put your item(s) in your parcel, seal it securely and affix your return label (if you opted to print it).
- Take your parcel to your chosen post office/ drop off point.
- A fixed charge of £2.50 per order and your original shipping charge will be automatically deducted when your refund is processed.
If your order is past 30 days you will be unable to raise a return on the portal, please contact [email protected] with your order number and the reason you want to return your items.
Please keep hold of your receipt/ drop off email as it has your tracking number, we will not be able to investigate any issues without it.