If you have not received an order confirmation, it means your order was unfortunately unsuccessful this time. Please don’t worry — no payment has been taken, and any pending amount will automatically return to your bank within 24–48 hours.


This usually happens when the billing or card address entered at checkout does not match the address registered with your bank.


Please double-check that all details match before trying again. If you continue to experience any issues, our customerservice@gymking.com team will be happy to help.