We’re really sorry to hear this! We take great pride in the quality of our products and want to resolve this for you as quickly and smoothly as possible.


Please contact our customer service team including the following information:

  • Your order number (for example, #WEB1234567)

  • The item name and size

  • Clear photos showing the garment and the fault

Please keep hold of the item until we’ve reviewed the fault, as we may ask you to return it.


Faulty item claims can be raised within 90 days of purchase.