We are really sorry to hear this!
In the unlikely event that an item is missing from your order please:
Check your emails (including spam/ junk) to confirm that all items were despatched and you haven't been issued a partial refund, very rarely an item maybe found to be out of stock and a refund will be issued.
Contact our customerservice@gymking.com as soon as possible with your order number (for example WEB123456) and the name of the missing item.
* Please not all claims for missing items must be made with 3 days of the delivery date