We’re really sorry to hear this!

 

In the unusual event you have received the wrong item, please contact [email protected]  as soon as possible with the following information: 

  • Your order number.

  • The name of the missing item.

  • The name of the incorrect item you received.

  • A photo of the incorrect item you received, including the swing tag and the label on the packaging.

Once we’ve received your email, we aim to resolve this quickly, we may ask you to return the incorrect item to us. 


*Please note, all claims for incorrect items must be made within 3 days of the delivery date.