The Gym King
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Knowledge base
Web, Orders & Accounts
Discount Codes
4
How do I get 15% off my first order?
Can I add discount code after placing my order?
My discount code is not working?
Do you offer Student/ NHS/ Bluelight discounts?
Web Issues
2
I'm having trouble logging into my account?
What happens if my payment goes through but I don't receive an order confirmation?
Orders
9
My order has been returned to sender. What does this mean?
I placed an order but have not received a confirmation?
I have received a faulty or damaged item?
What payment methods do you accept?
How do I pay by PayPal/ Klarna/ Clearpay?
View all 9
Cancellation, Returns & Refunds
Returns
7
How do I Return my Order?
What is your Returns Policy?
How to Return your order UK customers?
International Returns Process
I've sent the return parcel back, when will I get my refund?
View all 7
Cancellation
1
Can I cancel my order?
Refunds
1
How long will take for my refund?
Delivery & Parcel Tracking
Delivery
5
Can I change my delivery address?
Where is my order and how can I track it? (UK)
International Parcel Delivery
What are your delivery times?
How can I track my order?
Business Enquiries
General
2
Contact Us
Contact Us - International
Sales & Product Enquiry
Out of Stock Items
1
Do you re-stock?
Sales
1
How do I get my Gym King Gift Card?
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